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PT49Y: A communication lesson from my 16-month-old


My 16-month-old handed me these letters yesterday.


One at a time.

In this order.

She has foam letters in her bath.

And she makes it clear

that these are the ones she wants me to have.

In this order.

What does it mean?

Nothing, of course.

And everything.

I receive the communication.

With appropriate ceremony and gratitude.

There is no meaning.

Except that in that instant.

She wants me to have these letters.

In this order.

I am happy to receive them.

Sometimes it’s more about the connection than the content.

How do you listen to your team?

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